From there Chesky took over and discussed his views on culture. Alfred Lin handled the first 10 minutes, where he defined what culture is and why it’s important. The two of them recently gave a talk at Sam Altman’s ‘How to Start a Startup’ class at Stanford University. Alfred Lin spent 6 years as the COO and Chairman of Zappos, working alongside Tony Hsieh.īrian Chesky is the co-founder and CEO of Airbnb, which was recently named 2014 Company of the Year by Inc Magazine.

To help sort out this ambiguity, today’s post will feature two experts. Despite this, nearly every company says they have a good culture (which to most just means the benefits they offer) for employees. This is a time-limited preview.Culture is a topic that’s discussed a lot and yet isn’t well-defined. Weekly Newsletter: Blog: for Blog: : Support the show Manning books: 40% off all books code: PODVOICETECH19 AllAboutVoice Conference, Munich, Oct 11: - 15% discount with code VOICETECH 'Alexa/Google, launch Voice Tech Survey' Home Service: use code VOICETECH15 for $15 off annual subscription Home Service on Twitter: Service Blog: The necessity of Multi Modal: AirBnB and Vacation rental management: growth metrics: It Now: Say It Now Twitter: Say It Now LinkedIn: Charlie Cadbury on Twitter: : Concierge Service: to get future episodes:Īpple iTunes: Podcasts: : the discussion: To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro This in-depth conversation really showcases the potential of voice to gather data and offer value to users. We cover designing a human into the loop, the ways multimodal should be used, how to improve intent resolution.Ĭharlie introduces us to the concept of a crap wizard, and how you can avoid having your voice app users feel like one, and Petar shares advice for budding voice developers and startup founders.

In this episode we learn about the typical problems vacation rental hosts and guests face during their stays in vacation rentals like Airbnb, and how hosts can use voice to tackle these. I'm also joined by my co-host, the inimitable Charlie Cadbury, CEO of Say It Now, who elevates the discussion with his vast experience of building apps for the travel and hospitality industries. Petar Ojdrovic is the founder of Home Service, a voice-based solution for vacation rental management that Improves the guest experience while helping hosts save time and drive 5 star reviews.

Airbnb ceo